Designed and authored the Query Service documentation from inception, helping developers understand filtering, sorting, relationships, pagination, and query construction through progressive learning.
Explore: Executive Brief • Case Study • Public Documentation
Authored developer documentation for complex enterprise REST APIs across multiple financial application areas, documenting business objects, data models, and integration workflows. Explore: Executive Brief • Public Documentation
Developed an AI-assisted workflow that identifies documentation-related pull requests requiring review, reducing manual effort and helping the documentation team focus on meaningful changes. Explore: Executive Brief
Using a corporate rebrand as an opportunity to modernise navigation, improve content discoverability, establish documentation standards, and transform the Thredd documentation experience. Explore: Executive Brief • Case Study • Public Examples
Transforming a fragmented collection of ninety-seven PDF documents into a scalable documentation ecosystem through content strategy, audience analysis, governance, and information architecture. Explore: Executive Brief • Case Study • Project Report
Designed a collaborative framework for evaluating AI initiatives, helping documentation teams experiment consistently while reducing duplication and encouraging shared learning. Explore: Executive Brief
Developed an AI-assisted review framework that transformed manual API validation into a repeatable workflow, reducing review effort while improving consistency and supporting engineering teams. Explore: Executive Brief • Case Study
